Spacie Payments & Refund Policy

Effective Date: [01/02/2025]

This Payments & Refund Policy outlines the payment terms, subscription details, and refund procedures for all purchases made through Spacie’s services. By making a payment for any of Spacie’s products or subscriptions, you agree to this policy.

1. Payment Processing

• All payments for Spacie’s services are processed through secure third-party payment gateways.
• Spacie does not store, process, or have access to your payment details, including credit card information.
• Users are responsible for reviewing and agreeing to the terms of the selected payment provider before completing a transaction.

2. Subscription & Billing

• Some Spacie services require a subscription or one-time payment.
• Subscription fees, billing cycles, and renewal terms are clearly communicated before purchase.
• Subscriptions may be automatically renewed unless canceled before the renewal date.
• Users can manage their subscriptions through their account settings.

3. Refunds & Cancellations

• All payments are final and non-refundable, except where required by law or approved by Spacie on a case-by-case basis.
• Users must cancel their subscriptions before the renewal date to avoid future charges.
• Refund requests will be considered only in the following cases:
  • Accidental duplicate charges.
  • Technical issues preventing access to a purchased service, which Spacie is unable to resolve.
  • Unauthorized transactions (subject to verification by Spacie’s support team).
• If you believe you were charged incorrectly, you must contact support@spacie.net within 3 days of the transaction to request a review.

4. Chargebacks & Payment Disputes

• Unauthorized chargebacks or payment disputes may result in the suspension or termination of your account.
• Users are encouraged to contact Spacie support within 5 days of a disputed charge before initiating a chargeback to resolve billing issues directly.
• Spacie reserves the right to dispute any fraudulent chargebacks and take necessary action, including banning users from accessing services.

5. Pricing & Changes

• Spacie reserves the right to update pricing, subscription plans, and payment terms at any time.
• Any changes to pricing or billing terms will be communicated via email or our website.
• Users will have the opportunity to cancel their subscriptions before new pricing takes effect.

6. Taxes & Fees

• Users are responsible for any applicable taxes, VAT, or fees imposed by their jurisdiction on digital purchases.
• Prices displayed on Spacie’s platform may not include applicable taxes or fees.

7. Contact Information

For any payment-related inquiries, refund requests, or concerns, please contact support@spacie.net.

By making a payment or subscribing to Spacie’s services, you acknowledge and agree to this Payments & Refund Policy.