Spacie Privacy Policy

Effective Date: [01/02/2025]

Spacie is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website and applications.

1. Information We Collect

Spacie only collects the data necessary to provide and improve our services. The types of data we may collect include:

• Account Information: We collect information such as your name, email address, and other details needed to create and manage your account.
• Service Usage Data: We may collect non-personal device data to ensure that our services and subscriptions are being used lawfully and in accordance with the terms.
• Device Fingerprinting: For certain applications like Lunex that operate on a single device, we may create a unique fingerprint of your device to ensure compliance with our single-device usage policy. This fingerprint is used solely for security and service functionality purposes.
• Communication Data: If you contact our support team, we may collect information related to your inquiries to improve our services.

2. Payment Information

Spacie does not collect, store, or process any payment details. All transactions, including subscriptions and one-time payments, are securely handled by third-party payment gateways. These providers manage payment authentication, security, and fraud prevention measures.

When making a payment, you may be required to provide billing details directly to the payment processor. These details are subject to their privacy policies and security practices, which we encourage you to review before completing any transaction.

If you believe you were charged incorrectly, please contact us at support@spacie.net within 3 days of the transaction for assistance. Refunds are subject to our Terms of Service and the policies of the payment provider.

3. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

4. Data Security

We implement strong security measures to protect your personal information. All sensitive data, such as passwords, are encrypted. We continually evaluate and update our security practices to ensure your data remains safe.

5. Data Sharing and Disclosure

Spacie does not sell or share your personal information with third parties, except under the following circumstances:

• With Your Consent: We may share your data if you give us explicit permission.
• Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of Spacie or its users.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website and services. Cookies help us remember your preferences and understand user behavior. You may modify your cookie settings via your browser.

7. User Reviews

By submitting reviews, feedback, or testimonials, you grant Spacie the right to use such content for marketing and promotional purposes without prior notice or additional consent. This includes publishing them on our website, applications, and marketing materials.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you by contacting us at support@spacie.net with the subject "Access Request" and providing your account details for verification.
• Correction: Request correction of any inaccurate or outdated information by emailing us with the subject "Correction Request" and specifying the details to be updated.
• Deletion: Request the deletion of your personal data by contacting us at support@spacie.net with the subject "Data Deletion Request" and providing your account details for verification. Note that deletion is subject to legal obligations.
• Opt-out: Opt-out of receiving marketing communications by clicking the "Unsubscribe" link in any marketing email or contacting us with the subject "Opt-out Request."

9. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and ensuring that your data is accurate and up to date. Please notify us immediately of any unauthorized access to your account.

10. Children's Privacy

Spacie's services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here, and we will notify you of significant updates. For major changes, we may request your explicit consent before applying the revised terms to your data. Your continued use of our services after any changes constitutes acceptance of the revised policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at support@spacie.net.

By using Spacie's services, you agree to this Privacy Policy and acknowledge that you understand how we handle your information.